Krishna stated that artificial intelligence and automation technologies will increase efficiency in business processes, reduce operating costs, and allow the company to invest more in the future. Within five years, Krishna announced that about 30% of some business operations will be replaced by artificial intelligence and automation, resulting in approximately 7,800 job losses. Krishna stated that some human resources tasks, such as providing employment verification letters or transferring employees between departments, could be fully automated with artificial intelligence technologies, but some human resource tasks will not be replaced in the next decade. Artificial intelligence technology can replace humans in some jobs, but not all. Artificial intelligence technology can increase efficiency in certain business processes, reduce errors, and enable some tasks to be completed faster and more accurately. The use of artificial intelligence technologies is particularly widespread in repetitive, routine tasks. However, humans possess emotional intelligence, creativity, and social interaction skills that cannot be fully replicated by artificial intelligence technology at this time.
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