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Computer Technologies








 New Warranty Procedure for Technology Products from the European Union


The European Union introduces a new warranty condition for technological products. Accordingly, manufacturers will have to repair products for 10 years from the date of purchase. This means that devices or parts under warranty must be repaired rather than replaced.


This practice is seen as an environmentally beneficial step by minimizing the waste generated by faulty devices. The EU's new warranty terms oblige hardware and component manufacturers to repair products for 10 years as customers request. This coverage includes home appliances, phones, tablets, and other consumer electronics and products such as cars. This practice aims to minimize the waste generation of faulty devices. The new EU bill requires hardware/parts manufacturers to repair their products for 10 years and offers consumers a "repair meeting platform". However, the Right to Repair coalition says the bill is incomplete, requiring a universal right to repair. The shortcoming of the new bill is that it does not provide any information on repair costs. This raise concerns that there may be price speculation in spare parts and repair costs, and therefore it may be cheaper to buy a new product instead of repairing it. The fact that the relevant bill has not yet been fully detailed raises concerns that the bill may lose its meaning if faulty devices are disposed of at the repair site. However, it is foreseen that these issues will become clear with the elaboration of the bill in the future and a proposal that will be accepted by all countries may emerge.

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