Bluesky Awards selected Istanbul Sabiha Gökçen Airport as the "Digital Airport of the Year" for 2022. In this direction, the success of Sabiha Gökçen, the second largest airport in Turkey, in the aviation industry has been proven once again.
In 2022, the global aviation awards, which included applications from 11 countries around the world, including America, Canada, Germany, Italy, China, Arab Emirates and Thailand, were given to their owners with a ceremony held in Istanbul Taksim. IT Director Ismihan Baysal Anderson accepted the “Digital Airport of the Year” award on behalf of Istanbul Sabiha Gökçen Airport. At the ceremony, Anderson said, “This award makes us very proud. We continue to work on the experience and safety of our passengers 24 hours a day, 7 days a week. Recognition of our efforts keeps us even more motivated. I hope we can achieve even better ones’’. Regarding the award they received, Berk Albayrak, CEO of Istanbul Sabiha Gökçen Airport, underlined their digital investments and made the following statements: ’’ Istanbul Sabiha Gökçen Airport provides its passengers with all the activities needed for a comfortable and at the same time enjoyable journey, from tracking flights to advantageous campaigns, through mobile applications. This includes travel technologies provided by chip ID cards. This system allows passengers who check-in to go to their flights much faster and more comfortably thanks to the chip ID cards presented to them, without the need for a boarding card. This application was realized for the first time in the world with the cooperation of Istanbul Sabiha Gökçen Airport and Pegasus. With the identity card, which allows passengers to carry out their own transactions without the need for ground handling personnel, passengers are given the opportunity to board, produce their own baggage tag and affix this tag and deliver it to the baggage system. This chip ID card application has increased customer satisfaction in travel technology. In this way, passengers who complete their transactions in a much easier and shorter timeframe reach their flight gates comfortably. Therefore, we, as the management, reduce the queue times at the airport’’.
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